Drive greater acquisition & retention with online reviews.

OnQ helps you manage negative reviews, while boosting and steering positive reviews across multiple platforms.

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Automated review routing

Automated review routing
Review Generation

Review Generation

Automate review requests after patients have been discharged to bolster your online reputation.

Internal Review Routing

Internal Review Routing

Route low rating reviews to your internal team to manage, rather than sharing them publicly.

Multi-Channel Publishing

Multi-Channel Publishing

Publish reviews across multiple platforms to boost your online presence and attract more patients.

Patient experience matters.

90%

of patients use online reviews to evaluate providers

69%

of patients will not consider a healthcare provider with an average star rating lower than 4.0

Stand out from the competition with improved online reviews.

Stand out from the competition with improved online reviews.

Boost and steer positive patient feedback across multiple platforms to drive business growth and win new patients.

Get staff out of “reactive” mode.

Instead of spending time reacting after negative reviews are posted publicly, protect your reputation by proactively addressing concerns internally before they go live.

Get staff out of “reactive” mode.

Integrations & Accreditations

See the difference OnQ makes for your patient experience.

See the difference OnQ makes for your patient experience.

Learn how we help hospitals improve their HCAHPS scores and increase efficiency with our all-in-one patient engagement solution.

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Why hospitals choose OnQ

Why hospitals choose OnQ

35 years working with hospitals

35 years working with hospitals

Our team has an intimate understanding of the challenges faced by hospital professionals.

Streamline with automation

Streamline with automation

Take the burden off your staff and save time by automating manual administrative processes.

Real-time data collection

Real-time data collection

You can see exactly where to provide timely intervention and support to improve your patients' stay.

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